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Graft Support & Help Center

How Can We Help You?

Find answers to common questions about Graft, multi-source contact sync, duplicate cleaning, and data privacy. Or submit a direct ticket to our developer support team.

Contact Support

Our engineering and customer care team usually responds within 12 business hours.

Support Email: [email protected]

Business Hours: Monday – Friday (9:00 AM – 6:00 PM EST)

Frequently Asked Questions

Graft uses official provider APIs and OAuth 2.0 standard protocols to securely index your address books and calendar interactions. You can trigger manual syncs or allow Graft's background sync engine to keep contacts up to date in real time.
Absolutely not. We operate on a privacy-first model. Your contact details, phone numbers, email interactions, and calendar entries belong exclusively to you. We do not sell data to ad networks or third parties.
Our algorithm scans your unified address book for exact matching phone numbers or email addresses, as well as fuzzy name matches. You can review grouped duplicates and merge them with a single tap or dismiss matches you wish to keep separate.
'Lost Touch' tracks the date of your last logged interaction (meeting, email, note, or call) with each contact. If an important contact hasn't had communication within a specified window (e.g., 30 or 60 days), Graft highlights them in your dashboard to help you maintain warm relationships.
You can delete your account directly inside the app under Settings → Account Profile → Delete Account, or select 'Account & Data Removal' in the support form on this page. All synced records are immediately wiped from our system.